📦 Fulfillment Methods & Locations
Your order may arrive in separate shipments depending on the items purchased. You will receive a unique tracking number for each package.
| Product Category |
Fulfillment Location |
Shipping Time (After 1–3 Day Processing) |
| Botanical Self-Care Routines (Oils, Scrubs) |
Direct from our certified lab in Northern Europe |
5–10 business days |
| Active Recovery & Pet Products (Hardware, Beds) |
Partner warehouses in the United States |
3–14 business days |
Orders are typically shipped via major carriers such as USPS, UPS, or FedEx, depending on your location and the product type.
Please note: Carrier delays, weather events, or peak holiday seasons may occasionally extend delivery times by a few days.
🔍 Tracking Your Order
Once your order ships (typically 1–3 business days after purchase), you will receive a Shipping Confirmation email.
This email will contain your tracking number(s) and a link to the carrier’s website for live updates.
⚠️ Important Note on Multiple Packages
If you order items from both the European lab (Botanicals) and the US warehouses (Hardware/Pets), please expect to receive two or more packages arriving on different days. This process ensures specialized care and quality control for every product you purchase
